New Business Trends

Where is the Puck Going?

Where is the Puck Going? header image 4

Entries from March 2007

Know-Wow! (6): DeQ (Delight Quotient) in Three Dimensions!

March 27th, 2007 · Add Comment

Part 6 on KNOW-WOW!: the art of delighting to achieve success in business. DeQ is a three dimensional representation of your success in delighting. Its result is not a single number, but rather a matrix consisting of three numbers from 0-9. The ideal score would be: 9, 9, 9. Your DeQ can be determined by […]

[Read more →]

Tags: "Know-Wow" · Viral Marketing

Know-Wow! (5): What Is Your Delight Quotient (DeQ)?

March 25th, 2007 · Add Comment

Part 5 on KNOW-WOW!: the art of delighting to achieve success in business. Are you perceived as a giving company? Are you delighting your customers? Are you admired in your community or among your employees? The good news is: There is a way to measure your success in delighting There is a way to improve […]

[Read more →]

Tags: "Know-Wow" · Viral Marketing